Can I sue T-Mobile for fraud?

In California, you can sue T-Mobile for a maximum of $10,000 if you are an individual. If you are a business suing T-Mobile, you can sue for a maximum of $5,000. For example, if T-Mobile owes you $11,000, and you decide to sue in small claims, you are waiving suing for an additional $1,000.

Can you sue T-Mobile for identity theft?

You can Sue T-Mobile in Small Claims Court, and be asked to attend a court hearing and pay legal fees. Or, you can do everything from your home. Consumer Arbitration is the process laid out by T-Mobile’s contract in place of a lawsuit.

How do I file a complaint against T-Mobile?

T-Mobile US complaints contacts

Visit Customer Care Contact Information.
Call Headquarters on (425) 378-4000.
Tweet T-Mobile US Customer Care.
Tweet T-Mobile US.
Follow T-Mobile US.
Follow T-Mobile US.

Does Tmobile have a fraud department?

Report unauthorized account activity directly to the companies where you believe fraud has occurred. To report unauthorized T‑Mobile activity, immediately contact Customer Care by dialing 611 from your T‑Mobile phone or 1-800-937-8997 from any other device.

How do I escalate an issue with T-Mobile?

Simply dial 611 from your T-Mobile phone, or use two-way messaging on MyT-Mobile.com, via the T-Mobile App, or iMessage through Apple Business Chat. You can also request a call back or schedule a time for your Team of Experts to call you through both the T-Mobile App and MyT-Mobile.com.

Does T-Mobile overcharge?

At T-Mobile, we believe that overages are flat-out wrong. We no longer charge our customers for going over their allotted talk, text, or data limits for domestic usage. There are a few exceptions depending on the account type, and we explain those below.

Does T-Mobile block spam texts?

With Message Blocking, you can: Block Instant Messages sent via SMS: Blocks chargeable instant messages sent via SMS. If you select this service, you can’t send or receive instant messages, even if you have a messaging bundle. This service may not block all instant messages.

How to report a fraudulent T-Mobile account?

If you suspect your identity was stolen or your T-Mobile account was fraudulently opened: 1 Follow the checklist found on Identitytheft.gov to prevent more fraud. 2 File a police report and retain a copy. 3 Contact us as soon as possible.

Is it safe to use a stolen T-Mobile phone?

If you find any information stored in the phone, it may not be safe. Check the device’s IMEI hasn’t been reported stolen on the Cellular Telecommunications and Internet Association free stolen phone checker tool . If you suspect your identity was stolen or your T-Mobile account was fraudulently opened:

What does spam mean on a T-Mobile phone?

Text message (SMS) spam is any unwanted texts, often from companies, news sources, banks, restaurants, etc, you may receive. SMS spam should not be confused with Self-service short codes, which includes T-Mobile short codes that we use to keep you informed about your account.

When to make a claim against T Mobile?

When to try it: If your claim against T-Mobile is about a one time charge that was made using a credit card. You can also file a claim with your credit card company to recover the cost of a T-Mobile service the company did not provide.

Can you get a hold of T Mobile customer care?

Customer Care can’t get a hold of them; the number they used to have was deactivated. The store support teams can’t contact them; the best they can do is open a case and wait to hear back. How is this acceptable when T-Mobile sells itself as the friendly, no BS carrier?