How long until Virgin Media is back online?

How long until Virgin Media is back online?

Getting your services restored Once we’ve received your payment, we’ll aim to restore your services within 12 hours. If you’ve not paid via a credit or debit card, it may take several days for the payment to reach us.

How long do I have left on my Virgin contract?

Check your Virgin Media contract status

  1. Log in to your Virgin Media account.
  2. Select ‘My Account’.
  3. Select ‘Check your contract details’. You’ll find your end date here.

What happens if you dont pay virgin?

If you don’t pay your bill by the payment due date, you could find your mobile services restricted to incoming calls and SMS but you won’t be able to use your data. You can still make calls to emergency services during this time. We’ll continue to try to get in touch and talk about next steps.

How can I cancel my Virgin Media early termination fee?

If you want to avoid an early-exit fee, your first port of call should be to get in touch with the Virgin Media customer service, which you can contact by phoning 0345 454 1111. This line is open Monday to Friday, 8am to 8pm, and Saturday, 8am to 6pm.

Is there an early termination fee for Virgin Media?

For more information, do check out our Virgin Media customer service numbers page. If you are still within the fixed-term part of your Virgin Media broadband contact, i.e. before the first 6-24 months are up, then you cancel in exactly the same way as detailed above. However, you may be liable for an early termination fee.

How long does a Virgin Media contract last?

You first need to check your contract to see if you’re liable for any early cancellation fees, and you need to find a new broadband deal. Virgin Media broadband contracts are typically fixed for between 6 and 24 months and then switch to a rolling monthly contract.

How long does it take to cancel Virgin Media Broadband?

The standard notice period for cancelling Virgin Media broadband is 30 days’ notice. Do I need to return my Virgin Media Wi-Fi router or TV box? Virgin Media loans you the equipment for the term of your contract. Depending on how long that has been and how old the router or TV box is, they may or may not require it back.

What to do if your Virgin Media account is down?

If you’re currently experiencing connection issues with Virgin Media, disabling their content filters or changing your DNS addresses should help. If you need any assistance with that, please write to [email protected] and they’ll be happy to explain! ?

When do I end my contract with Virgin Media?

When you have a Freestyle plan, your airtime plan and your handset payments are provided under separate contracts. When you leave us, we’ll end your airtime plan payments at the end of your 30-day notice period.

If you’re currently experiencing connection issues with Virgin Media, disabling their content filters or changing your DNS addresses should help. If you need any assistance with that, please write to [email protected] and they’ll be happy to explain! ?

Is there a minimum term for Virgin Media?

All Pay Monthly plans come with a minimum term. We’ll have let you know how long your minimum term is for when you took out your plan, and you can always see how long you have left on your minimum term in Your Account.

Are there any problems with Virgin Media Mobile?

Your customers are suffering, there is no working communications with Virgin Media at all, sadly. @TellyAddict1 @virginmedia Can’t watch it no Internet in RM8 2RU dagenham for 2 weeks. If anyone is thinking of purchasing virgin media don’t. Go buy sky or BT instead as they don’t answer complaints don’t fix issues. They are awful