How to request a refund for a faulty item?

Example letter requesting a refund for a faulty item Robert J Murphy1 Main StreetWarrnambool VIC 3280Telephone: 03 5555 4444Email: [email protected] 30 June 2013 Jason HarveyGeneral Service ManagerExcel Electrical GoodsSales StreetWarrnambool VIC 3280

How to request a repair, replacement or refund of?

So if you or somebody you know has purchased a faulty product, use this template to quickly and easily assert your rights and to obtain a repair, replacement, refund, or any other resolution you desire.

When to request a refund from a company?

If you purchased a faulty product, booked a ticket for a trip that is not going to happen, or paid for an online service you are never going to use, you might consider filing a refund request with the company in question. This can be a long and complicated process, consisting of a series of steps.

Can you return a faulty product without a receipt?

If you want to return faulty goods without a receipt, proof of purchase – such as a bank statement – is enough evidence to prove you purchased the goods.

When do you get your money back from a faulty product?

Contact the retailer you bought the goods from and tell it about the problem and that you want to reject the item and get your money back. Your right to a quick refund is limited to 30 days from the date you took ownership of the product (this could be the date of purchase or the date it was delivered to you – whichever is later).

If you want to return faulty goods without a receipt, proof of purchase – such as a bank statement – is enough evidence to prove you purchased the goods.

How to request a refund from a merchant?

If you are not happy with your purchase and want to request a refund from the merchant, here are the steps you need to take: Does the Store You Purchased From Have a Refund Policy? Your best option would be to check the policy on returns and refunds before making the purchase.