How do you respond to good to know?

Senior Member. bibliolept said: A more formal version of “same here” and “ditto” is “likewise.” My answer is nearly the same, but more formal yet: “Good to know you too.”

How do you respond to a positive news?

How to Respond Positively to Good News

Listen actively and with empathy. Let her know that you’re giving her your full attention.
Demonstrate your interest. After she has delivered her news, ask questions and offer upbeat responses.
If you can’t be positive, be constructive.

How do you respond to excitement?

There are many ways to answer him.

Just say yes, you are excited.
Be honest and polite. You will do the task to the best of your ability, but in truth, it doesn’t excite you.
Tell him this task is OK, but what would really excite you is doing (fill in a challenging task that you think would be exciting to do.)
Be blunt.

How do you respond to bad news?

Common Expressions:

I’m so sorry to hear that!
What awful news! I’m sorry.
I’m sorry to hear such terrible news.
I’m very sorry – that must be awful/frustrating/scary/difficult.
If there’s anything I can do, just let me know.
I really don’t know what to say, I can’t believe it. I’m very sorry.

How to say thank you for your response?

Here is a list of the 30 best ways to say thank you for your response to show them that you appreciate their time in getting back to you. #1 The information you sent through to me was perfect. I had been searching for reliable answers to my questions, and you have certainly provided them. Thank you for being so helpful.

How to respond to a customer service request?

Be upfront about your decision to avoid misunderstandings. If you have a policy on refunds, link to it directly. Give your support team a range of non-refund options if you can. ➤ For small refunds, the cost of discussing it with the customer may well exceed the funds saved. Perhaps you can just give the refund and invest in long term goodwill.

What should I say in response to an email?

Your response should fit the expectations of your audience and your personality. Use email in a way that fits your personality. If you are a chatty or outgoing person, go ahead and say “you’re welcome” or “it’s my pleasure” in response to a “thank you” email or text message.

What’s the best way to respond to a question?

For instance, you may want to respond differently to this question if you are in a business meeting. You may also need to adapt your response to the character of your relationship with the person. For instance, one one may respond differently if it is a close friend.

What’s the canned response for a customer request?

We are working on your issue and will get back to you soon. “Your response has been recorded. Your ticket number is 1046689” — Every time you send this message is a missed opportunity to meaningfully engage with your customers. When a customer logs a support request, confirm that you have received the request and are currently looking into it.

Do you expect an immediate response to a support request?

Sadly, while customers expect an immediate response to support requests (even if that’s just a friendly note saying it’s been received), the majority of businesses fail on this front. As one recent test of roughly 1,000 small, medium, and large companies found: Equally as bad, however, is an autoresponse that screams “auto.”

Who is likely to respond to my inquiry?

The one you send your inquiry response to is surely the same person who contacted you earlier. They are very likely to be your company’s future customer or client. The fact that they sent you an inquiry shown their interest in your product or service.