Can a car insurance company force you to use a repairer?
Can a car insurance company force you to use a repairer?
You have a legal right to choose who repairs your car, even if you’re making a car insurance claim for it. According to legislation known as the Block Exemption Regulation, your insurer can’t force you to use their repairers and they’ll still pay out for the repairs if your claim’s accepted.
Do you have to choose a repairer after an accident?
Getting your car repaired after an accident is the most important part of having car insurance, so don’t overlook who will be doing the repairs. Insurers will either give you the option to choose a repairer or you’ll be forced to go with one that they have already chosen.
How did big insurance company Fix my Car?
The insurer approved the claim and his car was fixed at JOE’S SMASH REPAIRER. Justin was unhappy with the quality of the work done on his vehicle. Justin requested BIG INSURANCE COMPANY repair the vehicle to a satisfactory standard.
What does choice of repairer mean for auto insurance?
When your insurance policy gives you ‘choice of repairer’, it means your insurer lets you choose the repair service you want after an accident. If you have to use a ‘preferred repairer’, it means you have to go to a repairer that your insurer has chosen and has an existing agreement with.
Who is responsible for repairs after a car accident?
And keep in mind that whichever insurance company ends up bearing financial responsibility for the vehicle damage portion of your car accident losses, that insurer will only pay for repairs/replacement of your vehicle up to policy limits.
When does an insurance company require a car to be repaired?
The insurance company will require the vehicle to be repaired if you want to continue with physical damage coverage, meaning comprehensive coverage or collision coverage.
The insurer approved the claim and his car was fixed at JOE’S SMASH REPAIRER. Justin was unhappy with the quality of the work done on his vehicle. Justin requested BIG INSURANCE COMPANY repair the vehicle to a satisfactory standard.
Who is responsible for quality of repairs arranged by the insurer?
If you had repairs done by your insurer and you are unsatisfied with the quality, workmanship, parts used or the timeliness of the work there are steps you can take. The insurance company is responsible for the quality of the repairs done by repairers the insurer has selected and authorised.