When do you have received exceptional customer service?

The way you answer this will show the interviewer that you are well aware of the difference between average and exceptional! Keep your answer brief, explain the situation, and what you did to express your thankfulness for the stand-out service. “I was recently at a gas station where the pumps were both full service and self-serve.

Are there any jobs that require no customer service?

The only interaction a transcriptionist might have is with their direct superior and coworkers. For this reason, a transcriptionist position is free of any customer service tasks. 2. Data entry clerk

Are there bad customers in the plumbing industry?

There are bad customers out there and a plumber friend of mine had a bad experience whereby a customer accused him of bedding his wife and attempted to blackmail him over it, he said he would drop allegations if he dropped his bill for a new boiler. Laughable but he tried it anyway.

What to do about an unhappy customer-MyBuilder?

If not its pointless trying to take them to court. If you have got t&C’s and have a signature then as long as you have forfilled the work your terms should cover you. Get some advice from a solicitor otherwise. I have been lucky but after one bad experience ( she was a mad Woman ) i get every customer to sign a contract.

What makes you want to work in customer service?

This question gives you an opportunity to discuss what has attracted you to this line of work and what inspires you to persevere through the tough times. In a sales role, this could be the adrenaline rush of meeting daily targets, whilst in a customer-service role, this could be the personal satisfaction you gain through helping people. 13.

Which is better managed or poorly managed customer service?

Effectively managed customer service will improve the image of a company whereas poorly managed one will affect it negatively. If the company fulfils its service standards then it will project a strong and reliable image that will increase customer’s loyalty and sales. On the other side, a contrary situation will incur in lack of trust.

What do you mean by always maintain good customer relations?

Although words like outstanding, dependable, and creative are positive, they do not always paint a convincing picture. Instead of stating that you “always maintain good customer relations,” cite customer‐satisfaction surveys, letters of communication, and the absence of any customer complaints about you. 4.

Which is the best example for a customer service question?

A good example would be “I am a very conscientious worker and I get irritated by colleagues who don’t share this value and take any opportunity to take time off work or do the minimum required when they are there.