How long does Telkom take to fix a fault?

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How long does Telkom take to fix a fault?

The turnaround time on a good day for Telkom for this kind of work is about two weeks. This again will be influenced by the resources available to the technician and the number of orders to be investigated in your area.

How do I check my Telkom line?

How To Check Your Number On Telkom

  1. Check Your Telkom Number via USSD code – *1# To view your Telkom number just dial *1# on your Telkom number and press send.
  2. Check Your Telkom Number With Another Phone.
  3. Check With the App.

How do I contact Telkom call center?

Corporate Customer Care:

  1. Telkom Mobile: 200.
  2. Telkom fixed line: 0800 200 000.
  3. Other Networks: 020 4600 200.
  4. Email: – [email protected].

How do I report a Telkom Business Line fault?

SMS the word ‘service’ and your 10-digit telephone number to 30591 then follow the easy steps to report your problem, and we’ll attend to it as soon as possible.

What is the USSD code for Telkom?

The USSD code for checking Telkom balance is *188#. Dial it, and press send/call, and your airtime balance will pop up on the screen. This is the most used USSD code on the Telkom network.

How do I report a Telkom fault via SMS?

@TelkomZA on Twitter: “Hi, you can report your fault via sms by texting “SERVICE” and your landline number to 30591. ^GT… “

How do I cancel my Telkom fault?

How to cancel a Telkom service online:

  1. STEP 1: GO TO TELKOM PROFILE. Go to Telkom.co.za and select the Login button in the top right corner to login to your My Telkom profile (login to the old service portal).
  2. STEP 2: SELECT SERVICES.
  3. STEP 3: UPLOAD AND SUBMIT.

Where to report a fault with Telkom ADSL?

Unfortunately (very unfortunately) – if you have an ADSL line, you must report any fault, be it a voice problem or an ADSL problem, to the ADSL “help” line on 0800375375. It could be worse. They could charge for those calls.

How long will my Telkom line fault take to be resolved?

During this waiting period there will be an open fault recorded by Telkom on their system regarding your query. If you are with Imaginet we would daily or even hourly check on the progress of this fault and provide you with feedback every one to two days, if there is movement on the fault.

Why is my phone line down with Telkom?

He is complaining about his telephone service being down, and not being able to call Telkom – that implies his line is down, not an ISP product. And Telkom is the only provider of telephone line services. Oh of course, my mistake. He must just hate Telkom for their line service but does actually love Telkom for their ADSL service.

Are there any problems with Telkom international services?

@VoxTalk2Us Vox Notice: Telkom EASSY International Fibre Services. Customers experienced problems with increased latency to international destinations. Services have been restored. @Shorbaharkhu @MWEBTweets Phoning does not resolve issues quickly as different consultants give different responses.