How many days a week does Royal Mail deliver?
How many days a week does Royal Mail deliver?
Not a business customer? Whilst we are unable to guarantee the delivery of standard post at the same time each day, our commitment is to ensure that all customers receive at least one delivery a day, six days a week.
Why is my royal mail package still not delivered?
Undelivered special next day delivery item still not delivered (and no promised updates) 3 weeks after sending. Conflicting advice from your “service” team and no apology, refund or accountability.
What can I do if my Royal Mail redelivery doesn’t work?
You can rearrange another Redelivery online. Please remember we need two working days before attempting another delivery. You can also arrange to have your item redelivered to a local Post Office® branch. You can do this on the Redelivery form. Please note: there is a small charge for this service.
How to contact Royal Mail if your mail does not arrive on time?
In the event that you already have our Timed Delivery service in place but have regretably experienced problems of some kind, please contact us directly by visiting our contact page via the link at the bottom of this article, or by using the”Contact us” link in the footer of this webpage.
What is the delivery time for Royal Mail?
Special Delivery by 1pm – The guaranteed delivery time will be by 4.00pm*. Special Delivery by 9am – The guaranteed delivery time will be by 11.00am*. Fee refund for delay and consequential loss (where purchased) remains available for items posted before/after Wednesday 23 December, if items are delivered outside the revised guaranteed times.
Undelivered special next day delivery item still not delivered (and no promised updates) 3 weeks after sending. Conflicting advice from your “service” team and no apology, refund or accountability.
When does Royal Mail stop guaranteeing delivery?
From Thursday 24 December 2020 we reinstated our temporary timed guarantees for our Special Delivery Guaranteed by 9am and 1pm services. For items posted from Thursday 24 December 2020 onwards, our guaranteed delivery for Special Delivery Guaranteed by 9am the next working day will be by 11.00am the next working day*
When to claim Royal Mail SPECIAL DELIVERY ITEMS?
Please remember, unless you’ve purchased Saturday Guaranteed delivery, Special Delivery items are guaranteed for delivery Monday to Friday. Claims must be made by the sender and within 14 days of posting. Apply for a refund