What happens when you change gas and electric supplier?

Wait to hear from the new supplier – they’ll set up the switch and tell your old supplier. Take a meter reading on the day of the switch to give to your new supplier – this means they won’t charge you for energy used before the switch. Pay your old supplier’s final bill or get a refund if they owe you money.

Do I have to contact my energy supplier I’m switching?

While you don’t need to inform your current supplier that you’re switching, you should provide a meter reading to your new and old provider on the day of the supply switchover to ensure your bills are correct.

Why would my energy supplier Stop Me switching?

You owe your supplier money If you have an outstanding energy debt with your current supplier, and the money has been owed 28 days or more, then your move can be blocked until this debt has been paid. Your supplier might insist on installing a prepayment meter to help pay off the money owed.

What happens to my balance when I switch energy suppliers?

When you change energy supplier your credit will be considered your ‘closed account balance’ and should reflect the remaining credit in your final bill. If you’re in energy credit at the point of the switch and your supplier has an up-to-date meter reading to work with, they should be able to refund your credit easily.

How does SSE charge for gas and electricity?

These fees are ‘per fuel’, which means there’s one for gas and one for electricity. If you have both fuels (dual fuel) with us, we’ll charge for both. All our exit fees are clearly stated. Who are SSE? The SSE brand started back in 1998 when Scottish Hydro Electric merged with Southern Electric to become Scottish and Southern Energy.

Do you get the same energy if you switch suppliers?

No. Regardless of what supplier you’re with your gas and electricity will be the same, the only thing that changes is how that energy is charged. Even though you switch supplier you’ll still be getting the same physical energy.

When did Scottish and Southern Energy become SSE?

All our exit fees are clearly stated. Who are SSE? The SSE brand started back in 1998 when Scottish Hydro Electric merged with Southern Electric to become Scottish and Southern Energy. Later we incorporated SWALEC and Atlantic into the growing SSE brand.

Do you get a letter from your energy supplier when you move?

If the previous occupants has notified the energy suppliers that they’ll be moving, you should receive a letter outlining all the details on who is supplying the gas and electricity and the tariff you have been placed on.

What makes Southern Company Gas a good company?

At Southern Company Gas, we are a dedicated team of innovators, engineers, thinkers and creators. Driven by ingenuity, we fuel the possibilities necessary for building the future of energy. We hold ourselves accountable to our customers first and foremost.

Is it worth it to switch energy company?

Unlike price comparison sites this is the same amount whichever the energy company and we only switch you to companies we trust who have good customer service. There are companies who want to pay us but we won’t switch you to. If they don’t provide good customer service then it’s not worth a few extra pounds to switch you to them.

What does Southern Company do for the community?

Southern Company Gas and its subsidiaries actively participate in community initiatives and events that foster a healthy environment, promote education with a focus on STEM, and provide warmth and comfort to those most in need.

Can a pay as you go meter switch to a new supplier?

If you have a Pay As You Go meter and owe less than £500 for either your electricity or gas, then you may be able to switch to a new supplier using the Debt Assignment Protocol. Your new supplier will be able to provide you with further information about this.