Are British Airways refunding passengers when they booked through an agent?

If you booked through a travel agent, and booked your seating directly with British Airways then you or your travel agent can contact us to apply the seating credit to the new booking. If you’ve paid extra for baggage, either directly through us or your travel agent, the amount will be refunded back to you.

Are travel agents allowed to charge fees?

It isn’t illegal for travel agents to charge fees like this. A good agent will draw your attention to them when you make your purchase, but that doesn’t always happen.

Does BA charge for no show?

2. Re: ‘No show’ charges on British Airways flights. Officially, they could re-price your itinerary as a one way, and chase you for the difference (if it turns out to be more). Practically, they are highly unlikely to do this, unless you are a repeat offender.

How much should I charge as a travel agent?

Service fees could include a $25 to $50 fee per airline ticket, or up to $500 for full itinerary design and booking. Some agents charge by the hour, but not all agencies charge service fees.

How do I contact British Airways about my refund?

If you wish to call about a refund, or you need to speak to us directly, please call us on 0800 727 800 from within the UK, or +44 (0)203 250 0145 from abroad.

When do you not get compensation from British Airways?

When you cannot claim compensation. If the delay is less than 3 hours. If we informed you of the cancellation 14 days or more before your planned departure date. We will contact you using the details you, the person who purchased the ticket or your travel agent have provided us with in connection with your booking.

How can I find out if my BA flight has been cancelled?

You can use it to claim for both delayed or cancelled flights, or if you’ve been left out of pocket because you’ve been wrongly told your flight has been cancelled. Passengers can also check the current status of their flights through the Manage My Booking feature on BA’s website or app.

How to claim for British Airways delayed flights?

Details of all the delayed or cancelled flights in your journey. Details of your expenses. Receipts and other documents in support of your claim. You can attach scans or photographs of these to your online application or send us them by post. Your bank account details to process the payment. It takes about 10 to 15 minutes to complete the process.

When to claim compensation for a delayed flight?

Under some circumstances, you are entitled to claim compensation for a delayed or cancelled flight. 1. If you’re delayed at your final destination by more than 3 hours and that delay arises from causes within our control (rather than extraordinary circumstances which could not have been avoided by all reasonable measures); or

How to claim compensation for British Airways flights?

To claim compensation for British Airways operated flights (excluding flights operated by SUN-AIR; see information below), please contact our Customer Relations team by filling out the below online form. We will respond as soon as possible. If you’re not able to claim online, you can write to:

Do you need case reference number for British Airways?

Start your new complaint or claim – including claims for baggage, expenses and compensation for disrupted flights, and any complaints about your experience with British Airways You will need your case reference number to contact us about an existing complaint or claim. Please check the following pages for advice on issues not covered here:

What to do if your British Airways ticket is cancelled?

Request duplicate receipts, proof of travel and other insurance documents. If you booked directly with British Airways, use this form to request: a duplicate receipt (e-tickets and other fees) a ticket cost breakdown. proof that you travelled. proof that you didn’t travel. proof that your flight was cancelled.

How can I contact British Airways If I lost my property?

Contact the airport you were in or flying to when you lost your property. If you need advice on travelling with a disability, or to make a new booking, you can speak to our Accessibility Team. If you need to cancel your booking, please visit our latest advice and information page for further details.