What happens if my holiday flight is Cancelled?

If your flight is cancelled and you’ve booked a package holiday, you are entitled to a suitable alternative flight or, if that’s not possible, a full refund.

What is ash cover?

Columbus Ash Cloud Cover provides customers cover for Travel Delays, Abandonment and Missed Departures as a result of volcanic ash, up to the limit stated on their policy schedule. No claims arising as a result of volcanic ash are eligible without this upgrade.

How does volcanic ash kill you?

Carbon dioxide and fluorine, gases that can be toxic to humans, can collect in volcanic ash. If inhaled, volcanic ash can cause breathing problems and damage the lungs. Inhaling large amounts of ash and volcanic gases can cause a person to suffocate. Suffocation is the most common cause of death from a volcano.

What happens if I cancel my holiday with on the beach?

And if you booked a package holiday with On the Beach and Love Holidays, they may not refund you for the flight portion of your booking if the flight goes ahead. You’re unlikely to be entitled to a refund if you cancel the booking yourself, so you should consider waiting for the provider to cancel the booking.

Do you have the right to cancel a package holiday?

Your rights to cancel a package holiday (or a particular part of a holiday like a flight or a hotel booking) usually depend on the terms and conditions of your booking, and your reason for wanting to cancel. Your rights to cancel also depend on when you booked your holiday.

Can you get a refund if your holiday is cancelled?

You’ll get a full refund but won’t be entitled to any compensation. The exceptional circumstances must be at or near your destination. They must have a significant effect on your holiday or on getting there – like if planes can’t fly there because of volcanic ash.

Can a travel insurance company refuse to pay for a cancelled Holiday?

Besides keeping yourself out of harm’s way, it’s also important to check if your destination is considered safe to ensure your holiday is covered. Many travel insurance providers will refuse to pay out for issues – including cancellations – at destinations declared unsafe to visit.

What happens if you cancel a package holiday in the UK?

Under the Package Travel Regulations, package holiday providers must offer you a full refund if they make a ‘significant change’ to your booking. So, you may be due a refund if your package holiday is scheduled to go ahead but you’ll have to pay to quarantine in a hotel when you return to the UK.

What happens if I cancel my Thomas Cook holiday?

Thomas Cook said earlier this year that if there is a requirement for you to quarantine in a hotel on your return to the UK and this is in place two weeks before you travel, then it will allow you to amend your holiday with no charge, or cancel with a full refund.