Why is my Windstream not working?

When troubleshooting your connection, the first thing you should try that can resolve many issues is simply power cycling your modem. After the full two minutes, restart the modem and only power back up other devices after the Windstream router has re-synced.

How do I reset my Windstream cable box?

Restart your receiver. Press and hold the power button firmly for 10 seconds and the receiver will reboot. This process will take about 5 to 8 minutes and will interrupt any DVR recordings in progress. The LED (just to the left of the POWER key) lights green to indicate the unit is powered on and active.

How do I report a problem to Windstream?

Windstream offers an easy to use automated system for you to report the trouble you are experiencing with some easy steps. Contact Repair at 800-347-1991. The automated system will ask if you are a current customer. Press “1” for Yes.

How bad is Windstream?

Well, no, Windstream is not fast internet. It ranked 32nd out of 38 internet providers we analyzed in our fastest internet providers report. And when we looked at only DSL internet providers, Windstream ranked last.

What do the lights on my router mean?

Internet (Green) – The Internet LED lights up when there is a connection made through the Internet port. A flashing LED indicates network activity over the Internet port. If the LED is solidly lit, the broadband router is connected to a device through that port. A blinking LED indicates network activity over that port.

Why is my Windstream Internet light orange?

If you notice the red light that means your service is not working and you will need to report that, but if you see an orange light or an amber light, this means that your modem has the issue of limited connectivity and it is trying to connect with the server.

What happens if I reset my Windstream router?

A factory reset will take the modem back to factory settings. That clears all settings like personalized wireless names, passwords, and port forwarding, etc. Depending on the state of the modem, sometimes a hard reset will restore services.

How do I speak to someone at Windstream?

We’re reachable at

Account Support. (800) 347-1991. Availability. Mon – Fri 7:00 am – 8:00 pm (ET)
Service Support. (800) 347-1991. Availability. Available 24/7.
Financial. (800) 537-7755. Availability. Mon – Fri 8:00 am – 6:00 pm.
Sales. (888) 664-0841. Availability.
Order Updates. (800) 481-5441. Availability.

How do I report a problem with phone line?

Opt to call the customer service line on your phone bill using an online calling service or another person’s phone in order to report directly that your phone line is fault. Request a service order so that they will be sure to respond to your service call promptly. Check your phone after the service call.

How can I speed up my Windstream internet?

Jump to:

Turn things off and on again.
Move your router to a better location.
Adjust your router’s antennas.
Make sure you’re on the right frequency band.
Prune unnecessary connections.
Change your Wi-Fi frequency channel.
Update your router’s firmware.
Replace your equipment.

What lights should be lit up on my router?

Internet (White / Amber) – The Internet LED is solid white when connected to the Internet. It blinks white while the router works to establish a connection. A solid amber LED indicates the connection is down due to configuration issues. Amber blinking indicates that the connection is down due to hardware issues.

Are there any current problems with Windstream service?

Windstream now markets their services under the Kinetic by Windstream brand. Windstream is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

What kind of Internet does Windstream Communications have?

Windstream Communications offers phone service, broadband internet over DSL to individuals and businesses. Digital television service is available through a partnership with Dish Network.

What is an example of a Windstream email error?

Error Message Example: 550 5.7.1 xxxx1234abcd (random characters appear instead of xxxx1234abcd) This message does not comply with required standards. Error Message Explanation: This error indicates that the Windstream spam filters have detected something in the email as being marked as spam by other recipients.

How to contact Windstream customer service about kinetic?

Contact us to see if youï¿½re in our service area. Contact us now to find out if you’re located in one of our service areas. Do we have this right? Pick the correct address from this list to see the best deals available , or use that address . Or call to order 1-866-445-8084 or Chat Now No Chat Available .

Are there any problems with Windstream Internet service?

Last Updated 44 seconds ago: Windstream Communications or Windstream, is a provider of phone service, broadband internet over DSL to individuals and managed services to businesses in the United States. No problems detected at Windstream. At the moment, we haven’t detected any problems at Windstream.

Who is Windstream and is the service down?

Windstream Outage Map • Is The Service Down? Windstream Communications or Windstream, is a provider of phone service, broadband internet over DSL to individuals and managed services to businesses in the United States. Windstream now markets their services under the Kinetic by Windstream brand.

How to contact Windstream customer service for support?

Contact us through email, live chat, or call us. Enter your address to review products and pricing available in your area. Already a customer? Sign In See what Kinetic products are available to you.

Are there any calls from Windstream to at & T?

@TallmadgeOhio Windstream has resolved the inbound call issues from AT customers w/all city phone numbers & the issues w/all provider calls to the non-emergency line. For non-emergency calls, you may once again dial 330-633-2181.