What to do if your Verizon service is not working?

If your power is restored and you have already reset your device, but your services are still not working, use the below Guided Solutions Tool to help detect and fix issues. If rebooting your router doesn’t get your services back up, you may need to reset the battery of your Optical Network Terminal (ONT).

What can Verizon technical repair do for You?

Verizon Technical Repair will help you determine if your equipment is operable or if it needs to be replaced. If necessary, Verizon will replace damaged or missing equipment by mail, at no cost to you. Equipment by mail is ready to install when you receive it.

What happens during a Verizon fiber optic outage?

Your Fiber-Optic service requires electric power to operate – during a power outage you will not be able to make or receive calls, including 911calls, without a backup power source. Depending on your equipment type, a battery backup option is available to you.

How to contact Verizon during a power outage?

You can contact us, reach out via the My Fios app, chat with us by clicking the blue Chat With Us tab at the bottom corner of this page to report a downed line. Additionally, you can report a downed line online via the Verizon Troubleshooter. Will my voice service work in the event of a power outage?

When did the Verizon disability lawsuit come out?

Verizon In 2011, a Verizon lawsuit was filed by the EEOC on behalf of hundreds of employees that had been fired or retaliated against due to being disabled. When they asked for accommodation due to their disabilities, the company often flat out refused. As a result of the lawsuit, Verizon agreed to pay a $20 million settlement.

What was the EEOC v.verizon case?

EEOC v. Verizon In 2011, a Verizon lawsuit was filed by the EEOC on behalf of hundreds of employees that had been fired or retaliated against due to being disabled. When they asked for accommodation due to their disabilities, the company often flat out refused. As a result of the lawsuit, Verizon agreed to pay a $20 million settlement.

Who are the companies that have been sued by Verizon?

Verizon wasn’t the only company involved in the illegal practice, as Sprint, AT, and T-Mobile have all been forced by the government to pay tens of millions of dollars after their deceptive billing practices came to light. 8. Verizon v. Nextel, and Nextel v.

When did Nextel go on strike with Verizon?

Verizon made the first strike by filing in June 2003, and Nextel followed in September of that year with a suit related to how Verizon had chosen to advertise one of the company’s products. Both companies reached a confidential settlement and their lawsuits were dismissed as a result.